Your appointments are very important to the Myüz team.  They are reserved especially for you.  We understand that sometimes schedule adjustments are necessary.  Therefore, we respectfully request at least 24 hour notice for cancellations or rescheduling of appointments. 

 

Please understand that when you forget, cancel, or change your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our wait list miss the opportunity to receive services. 

 

Tina values her staff’s time.  She understands they have other jobs, family, and friends with whom they could be spending time.  Tina pays her staff their entire wage for any missed or late cancelled appointment out of respect for their valuable time.  Therefore, we have a strictly enforced 24 hour cancellation and rescheduling policy.

 

Any appointment missed, late cancelled, or changed without 24 hour notice will result in a charge equal to 50% of the reserved service amount. 

 

As a courtesy, your appointments are confirmed electronically 48 hours before your scheduled appointment by email and/or text messaging from our online appointment scheduling software because we know how easy it is to forget an appointment you booked months ago.  From this confirmation email, you have the option of the following without a charge:

 

  • confirm your appointment from the link provided in the email;

  • reschedule/change/modify your appointment from your online account;

  • cancel your appointment from your online account;

  • respond back by email with any changes or issues;

  • call our office number which is provided in the email for customer service;

 

Please understand that it is your responsibility to remember your appointment dates and times in order to prevent any missed appointments which result in a cancellation fee.  Not receiving an electronic notification of your appointments from us the day before is not sufficient reason to miss an appointment if the original confirmation notification was received timely.

 

Any late arrival will shorten your appointment time and will not be made up by running into the next client’s scheduled appointment.

 

The 24 hour cancellation policy gives us time to inform our wait list clients of any availability, as well as keeping our staff schedules filled, thus better serving everyone.  Myüz policies are presented and provided in the best quality and tradition of excellent service for our established and future clientele. Thank you for viewing and supporting our 24 hour cancellation and rescheduling policy criteria!